Positive Body Language

As we saw in First Impressions, people tend to make evaluations based on the non-verbal signals they receive. In fact, some experts say that nonverbal cues are more important than verbal ones. According to these studies, body language provides 55% of the emphasis of any response, whereas the verbal content only represents 7% and the intonation and pauses given when answering comprises 38% of the force.

Whilst words can deceive (some people don't say what they mean or mean what they say), body language is subconscious and therefore more honest and accurate than verbal communication. As it is more spontaneous and less controlled, body language shows our true feelings and attitudes. By reading through the following tips and advice, you will be able to see how body language can be used in interviews to accentuate your professionalism and performance.

The table below shows some of the characteristic body language signals that job applicants can demonstrate; take a look through the list to make sure that you are displaying the right signs.

Confident Candidate Nervous Candidate
Relaxed and balanced posture Rigid or stooped posture
Takes determined strides when walking Drags or shuffles their feet when walking
Alters their facial expressions to match their message Perpetually wears the same expression or changes them inappropriately, for example smiling at the wrong time
Maintains good eye contact, signifying openness and honesty Doesn't maintain eye contact and may drop their eyes and heads, giving them an untrustworthy appearance

Positive Body Language Tips

  • A dry, firm hand shake reflects a strong personality.
  • Ensure that you are comfortable in the chair provided, with an upright but relaxed posture. Rest your hands on the arms of the chair or comfortably in your lap. If you find yourself tensing up, try flexing your toes in your shoes (out of sight, of course).
  • Focus your attention on the interviewer to the exclusion of everything else. Look at your interviewer with an interested expression as they speak, and keep your head raised when you listen. Nod intelligently whenever they tell you something.
  • Look at how the interviewer is seated and try be in harmony as you talk. If their legs are crossed, you might do the same. Body language is subtle but can put you on an even footing with your interviewer. Although you do not have to copy their movements precisely, you should try to take your cues from your interviewer's unspoken signals.
  • Maintain good eye contact. If you let your eyes wander, the interviewer may think that you are trying to hide something. However, don't overdo eye contact with interviewers; a gaze that lasts longer than 7-10 seconds may cause anxiety or discomfort.
  • Watch out for any special personal mannerisms, such as fiddling with your hair, touching your face, biting your nails or tapping your feet. Other actions that may convey stress include holding your arms or legs tensely, perching on the edge of your chair or playing with a ring or watch.
  • Do not use excessive hand gestures whilst you are talking. Practise answering an interview question in front of a mirror to help you see how much you move your hands.
  • If you want to emphasise key points, project confidence and sincerity by leaning forward and maintaining eye contact. Leaning back and looking down may be inferred as a lack of confidence.
  • Aim for posture that's as free and natural; when your movements are in sync with your words, you'll seem confident, expressive and controlled.
You can also use body language to gauge what your interviewer is thinking. Leaning forward shows that they're interested in what you're saying, whilst nodding signifies approval. However, crossed legs, folded arms, running their fingers along their noses or removing imaginary fluff from clothing are signals that they may disagree with you. Finger drumming, thumb twiddling and other fidgeting mannerisms means the interviewer isn't paying attention. Guard against using similar gestures yourself.
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